Hotel Palacio Maya
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Merida
Hotel Palacio Maya
Health Protected
C. 62 327, Merida, Yucatan, 97000, Mexico
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With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.Show More
We Price Match
4.3/5Very Good·Cleanliness: 4.3
All 102 Reviews
Amenities
Outdoor Swimming PoolFitness RoomPrivate ParkingFreeAirport Pick-up ServiceBarRestaurantWake-up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Lic. Manuel Crescencio Rejón International Airport
(9.1 km)
Landmarks: Santa Ana Park
(650m)
Landmarks: Parque de Santa Lucia
(1.2 km)
Map
Rooms
Guest Reviews
Trending Questions
Policies
Services & Amenities
14
Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Coffee Machine
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9
Standard Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Private Toilet
Hair Conditioner
Cable Channels
Check Availability
17
Presidential Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Satellite Channels
Visual Fire Alarm
Check Availability
3
Family Suite
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Visual Fire Alarm
Towel
Check Availability
5
Studio Suite, 1 Queen Bed, Pool View
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Shower Railings
Visual Fire Alarm
Check Availability
6
Standard Double Room, Multiple Beds
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Satellite Channels
Visual Fire Alarm
Check Availability
8
2 Queen Bed Suite
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private Bath
TV
Visual Fire Alarm
Towel
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Guest Reviews(102)
4.3/5
Very Good
Verified Reviews- Cleanliness4.3
- Amenities4.3
- Location4.3
- Service4.3
AI SummaryAn AI-summarized snapshot of real guest reviews
The property features spacious, clean rooms with comfortable beds, exceptional staff service, and a prime location near attractions and transportation, all at a great value.
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Helpful
Not Helpful
Andras
November 16, 2021
The hotel is ok, I got a bigger room with view to the pool. There was a group of people at the pool so it was a little louder and during the day also.
Wudaoshusheng
December 24, 2023
安靜，服務態度好，挺好的
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Linda
January 29, 2024
Rooms were great, breakfast was fabulous.. However, water for shower was not hot.. Lukewarm at best, lounge chairs around the pool were broken, we were given two bottles of water in the room... Then you had to buy water.. Only one bag of coffee /room/day. Staff were great..
Mark
November 25, 2023
Staff, front desk and housekeeping alike, were very helpful and attentive to our needs and requests. There is a wonderful, varied breakfast buffet that satisfies, giving first time visitors to the region and preview of local flavors. Our room was spacious, clean, and inviting, outfitted with much needed a/c. Being a short walk to restaurants and shops, Palacio Maya is perfectly situated to enjoy the heartbeat of Mérida.
Tom
October 31, 2023
Nice! Further from the airport than anticipated but overall very nice place to stay.
Francisco
July 28, 2023
Staff not very friendly except for the bell man he is the only friendly person. Staff lacks of training especially the cleaning staff one day they forgot toilet paper and towels had to call 3 times the main lobby and giving me excuses. The room has mini-fridge and keep turning off the electricity per administration. If you keep this policy just remove the Fridges.
cristina garcia
July 11, 2023
Very nice and clean, has many amenities very close to down town area! Price very reasonable. Definitely recommend this place.
Jose
October 30, 2023
Not enough bathroom service I have to ask tfor toilet tissue
Ruben rodriguez
June 10, 2023
It was a good experience in this hotel, the only problem was the elevator, we stayed for two weeks and we only used it two days, the buffet was not good at all. Staff very friendly and at service 24/7.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
TypeAmerican, Continental
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | US$5.79 per person |
Adult | US$14.60 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Quite Clean
- 4.3/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2018
- Number of Rooms: 70
With a stay at Hotel Palacio Maya, you'll be centrally located in Mérida, within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. This upscale hotel is 0.8 mi (1.2 km) from U.S. Consulate Merida and 0.8 mi (1.4 km) from Parque Santa Lucía.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
Enjoy local and international cuisine at BALAM, a buffet restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 63 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Fitness Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Bar
Restaurant
Wake-up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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